Basic course Hotel Reception
The reception desk is the central "point of contact" between the guests and the employees of a hotel. The entire department therefore contributes significantly to the success of the business!
ይመዝገቡየኮርሶች ዝርዝር
- ነጻ
- የተሳትፎ የምስክር ወረቀት
- English
- L1 መሰረታዊ
- ከ 2 ሰዓት በታች
- 7 ሞጁሎች
ይዘቶች
- Introduction
- Reception
- Reservation types
- Check-in
- Guest services
- Check-out
ስለ ሞጁል መረጃ
5 minutes
Structure of a Hotel
5 minutes
Front office jobs
Tasks at the reception
Working documents and files necessary at the reception
2 minutes
Reception
5 minutes
Appearance and image
Checklist for welcoming new guests
3 minutes
Additional services
5 minutes
10 minutes