Basic course Hotel Reception
Steps
- Find course
- Register
- Learn
- certificate of participation
The reception desk is the central "point of contact" between the guests and the employees of a hotel. The entire department therefore contributes significantly to the success of the business!
Register for courseCourse details
- free of charge
- Certificate of participation
- English
- L1 Basic
- under 2 hours
- 7 modules
Contents
- Introduction
- Reception
- Reservation types
- Check-in
- Guest services
- Check-out
Information on the modules
Structure of a Hotel
Front office jobs
Tasks at the reception
Working documents and files necessary at the reception
Reception
Appearance and image
Checklist for welcoming new guests
Additional services
Professions
Related courses
-
Show details of Basic course ReceptionistBasic course Receptionist
This course will give you the necessary basic knowledge of a receptionist
-
Show details of Basic course Office assistant
Basic course Office assistant
This course will guide you through basics of the tasks of an office assistant
-
Show details of Basic course Secretary
Basic course Secretary
This course will provide you with basic knowledge you need as a secretary
-
Show details of Basic course Hotel Reception
Basic course Hotel Reception
This course is about Reception work in a Hotel
