Basic Course: Information Technology (IT) Customer Support
Steps
- Kurs finden
- Anmelden
- Lernen
- Teilnahmezertifikat
This course covers the following about an IT support Agent or IT Helpdesk:
Background information, job description, typical tasks and practical examples.
Zum Kurs anmeldenKursdetails
- kostenlos
- Teilnahmeurkunde
- Englisch
- L1 Basis
- unter 2 Stunden
- 4 Module
Umfang
- Help - Support - Service
- Knowledge Database
- Do's and Don’ts
- Test you knowledge
Informationen zu den Modulen
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