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Service, Hospitality & Tourism

Work that serves to help people. When providing services, the customer or guest always takes centre stage. Whether looking after guests in hotels and restaurants, organising trips and leisure programmes, planning events or advising callers - it is important to always be friendly and helpful. This also applies to housekeeping, cosmetics, wellness or interpreting services. Reliable and environmentally friendly solutions must be found and implemented when it comes to cleanliness and hygiene or supply and disposal. Safety and security are also important. There are many tasks in the service sector, from the execution of services to planning and pricing.

What is important in these activities:

  • Good physical condition
  • Dexterity and eye-hand coordination
  • Sense of responsibility
  • Customer and service orientation
  • Resistance to stress and pressure

Find out if this branch suits you and take the KoJACK Service, Hospitality & Tourism!

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Courses in the field of Service, Hospitality & Tourism:

The Level 1 = basic level is meant to give the very first basics for a profession, more like an orientation towards that profession. The Level 2 = intermediate level is for people that have mastered the basic courses and want to get a more detail knowledge for a profession. The Level 3 = advanced level is meant for people who already have knowledge in a specific industry and want to learn about specifications in that industry. The Level 4 = professional level is being designed for all those that are already working and want to acquire some new knowledge for that profession.

Basic Level

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